Graduate Certificates and Credentials

Conflict Resolution and Mediation Certificate

The Conflict Resolution and Mediation Certificate is offered collaboratively by the School of Social Work and CSU Online. This program is designed to teach students conflict resolution skills that can be used in a variety of settings. Students gain communication, negotiation, problem-solving, and conflict resolution skills that are transferable to a variety of fields and will enhance and advance any career. Due to the nature of interpersonal conflicts, the skills of mediation also enhance teamwork and collaboration in everyday life.

Many students who enroll in this program are interested in developing skills to better solve conflicts they find themselves needing to mitigate in their work, such as managers dealing with disputing employees or social service providers managing disagreements within client systems. Some learners may seek this training to foster healthy resolution to conflicts they find themselves in. Yet others are interested in providing formal conflict resolution to people in the process of a divorce. Regardless of what interests bring particular students to this program, the skills learned in these courses are applicable to countless professional and personal situations.

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UPCOMING COURSES

FALL 2017

  • SOWK 551 Fundamentals of Mediation
  • SOWK 554 Conflict Resolution in the Work Place

SPRING 2018

  • SOWK 551 Fundamentals of Mediation
  • SOWK 556 Divorce and Family Mediation

SUMMER 2018

  • SOWK 551 Fundamentals of Mediation

FALL2018

  • SOWK 551 Fundamentals of Mediation
  • SOWK 553 Multi Party Conflict Resolution

REQUIREMENTS AND CURRICULUM

To earn the Conflict Resolution and Mediation Certificate, students are required to successfully complete three courses (9 credits) from our program for credit. Students may enroll in fewer courses if they do not wish to complete the certificate. There is no application process to take any of the conflict resolution and mediation courses, but students must have completed a bachelor’s level degree or receive an override from the instructor before registering.

Additionally, SOWK 551: Fundamentals of Mediation is a prerequisite for all other courses in the program. Please contact the distance liaison for more information.

Once the prerequisites (bachelor’s degree and SOWK 551: Fundamentals of Mediation) are met, students can choose from the following specialty courses:

  • SOWK 552: Conflict Management: Health and Elder Care
  • SOWK 553: Multiparty Conflict Resolution
  • SOWK 554: Conflict Resolution in the Workplace
  • SOWK 556: Divorce and Family Mediation

WAYS TO USE THIS CERTIFICATE

As the objective of the Conflict Resolution and Mediation Certificate is to teach students conflict resolution skills that can be used in a variety of settings, our program allows students the flexibility to utilize the skills learned in the ways that fit their professional goals.

Many students would like tools to better solve conflicts they find themselves needing to mitigate in their work, such as managers dealing with disputing employees or social service providers managing disagreements within client systems. Some learners may seek this training to foster healthy resolution to conflicts they find themselves in. Yet other students are interested in providing formal conflict resolution to people in the process of a divorce.

Regardless of how one might like to apply this training, the skills learned in these courses are applicable to countless professional and personal settings, and employers appreciate seeing conflict resolution training as part of anyone’s background.

The State of Colorado does not regulate who can offer mediation services, and utilizing conflict resolution tools does not require association in any professional association, but some students may wish to pursue association membership as a professional goal. Students who wish to pursue recognition by an association as a professional mediator are responsible for gaining practice experience required by the association. Please be aware that some states do regulate mediators, so please see the last link under professional organizations if you wish to practice mediation in a state other than Colorado.

Our foundation coursework, provided via SOWK 551: Fundamentals of Mediation satisfies the industry standard of 40 hours of classroom time, which is one of the requirements usually set by professional conflict resolution associations, in addition to practice hours and professional development. For more information about membership of a professional conflict resolution association, please visit the web pages listed below.

Professional Organizations

Association for Conflict Resolution

International Institute for Conflict Prevention and Resolution

Mediation Association of Colorado

Mediators Beyond Borders (Colorado Chapter forming)

National Association for Community Mediation

State by state mediator regulation and professional association membership


FREQUENTLY ASKED QUESTIONS

Are there prerequisites to taking these courses?
Students must complete SOWK 551: Fundamentals of Mediation before enrolling in any of our other specialty courses as the specialty courses will build directly on the skills learned in the foundation class.

What if I already took a basic conflict resolution or mediation class?
As a transcripted Graduate Certificate, 3 courses totaling 9 credits are required for this certificate. The certificate requires specifically SOWK 551, with no exceptions.


CONTACT INFORMATION

Sarah Rudisill
Distance Liaison for the Center for Lifelong Learning and Outreach Education
Phone: 970-491-7817
Email: Sarah.Rudisill@colostate.edu
Education Building Room 129